About the job
Job Title: Alliance for Inclusive and Nutritious Food Processing (AINFP)
Reports to: Regional Communications Manager
Position location & travel potential: Nairobi
Duration: 6 months
TechnoServe Background
Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe’s work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.
The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing…when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.
Program Description
TechnoServe is implementing the USAID funded Alliance for Inclusive and Nutritious Food Processing (AINFP) regional program in collaboration with Partners in Food Solutions (PFS). The program leverages the power of the private sector to create better nutritional outcomes for base-of-the- pyramid consumers and more profitable market opportunities for local farmers. This is achieved bPrimary Functions & Responsibilities:y supporting local food processing companies in Kenya, Tanzania, Zambia and Ethiopia through remote technical assistance and training from world leading food processing companies under PFS to increase the availability of safe, affordable and nutritious food.
Position Summary
The job holder will be responsible for supporting the positioning of the regional program through multimedia and social media platforms. The job holder will be responsible for creating and deploying print, digital and multimedia graphic products that tell the story our work across all 5 countries. The role will support in videography and storytelling in all 5 countries of implementation. He/She will manage creative and digital assets for the management of the overall identity of the program.
Primary Functions & Responsibilities :
- Develop social media campaigns, supporting the creation of digital content for deployment across social and other digital media including the website, e-newsletters, and AINFP social media including YouTube, Instagram, Twitter (X), LinkedIn and Facebook pages.
- Manage and improve the program’s digital channels and ensure they are up to date with current digital requirements. Updates with content and necessary program progress to date.
- Day to day digital campaign monitoring from a content point of view. Ensure appropriate brand visibility and coordinate prompt responses for all the questions and clarifications from the public.
- Run online paid Ads on social media and monitor performance
- Develop/curate written, video and visual content from the AINFP program activities and implementation outcomes.
- Research, write, and schedule regular content for AINFP’s websites and social media channels. Develop and run a consistent content calendar.
- Develop video stories and blogs from the AINFP repository of raw content files collected across the 5 countries.
- Oversee smooth running of AINFP website including content updates and supporting the resolution of any technical challenge by working closely with the website maintenance team.
- Enforce compliance with the AINFP branding and marking guidelines and ensure their adoption and appropriate use on all communications according to USAID, TechnoServe and PFS branding toolkits.
- Develop and maintain media database and files. Update AINFP’s image, video and communications document bank.
- Work collaboratively and guide the program team to enhance media (photo/video) capturing skills and monitor the quality of media shared to ensure it aligns to specific deliverables and according to required standards.
- Contribute both individually and as a team member in meetings and brainstorming sessions
Basic/Preferred Qualifications
- A degree in communications, journalism or related field with at least 2 years’ experience.
- Strong written and verbal communications skills
- Exceptional interpersonal and organizational skills
- Experience creating content for blogs, websites, YouTube, LinkedIn, Facebook, Instagram
- Knowledge and experience in website (WordPress) management
- Practical knowledge in videography and photography.
- In depth understanding of using diverse social media platforms as communications tools
- Experience with social analytics and analyzing data to inform content creation for digital channel growth and engagement
- Experience creating scripts, shooting videos and video editing for story telling
Success Factors
Competency is a combination of knowledge, skills and abilities (KSAs) directly related to successful performance on the job.
Core Competencies include:
- Integrity and honesty: Is widely trusted; seen as a direct, truthful individual; presents truthful information in an appropriate and helpful manner; keeps confidences; admits mistakes; does not misrepresent himself or herself for personal gain.
- Team Work/ Relationships: Works co-operatively and flexibly with other members of the team with a full understanding of the role to be played as a team member and/or leader, to achieve a common goal. Ability to build and maintain effective relationships and networks.
- Learning attitude: Proactively takes advantage of opportunities to learn. Actively identifies new areas for learning; applies and shares new knowledge and skill appropriately.
- Diversity/Inclusiveness: Demonstrates an understanding and appreciation for diversity and supports diversity efforts. Interacts effectively with and inclusively with people of all races, cultures, ethnicities, backgrounds, religions, ages, and genders.
- Communication: Expresses ideas effectively in individual and group situations. Listens effectively; shares information, ideas and arguments; adjusts terminology, language and communication modes to the needs of the audience; ensures accurate understanding; acts in a way that facilitates open exchange of ideas and information; uses appropriate non-verbal communication.
- Decision making/Problem Solving: Is able to analyze situations, diagnose problems, identify the key issues, establish and evaluate alternative courses of action and produce a logical, practical and acceptable solution. Is able to make effective decisions on a day-to-day basis, taking ownership of decisions, demonstrating sound judgement in escalating issues where necessary.
- Results Oriented/ High Quality Deliverables: Stays focused on the efforts necessary to achieve quality results consistent with programmatic or departmental goals. Demonstrates the ability to achieve effective results; works persistently to overcome obstacles to goal achievement. Accomplishes tasks by considering all areas involved, no matter how small; showing concern for
all aspects of the job; accurately checking processes and tasks.
- Planning & Time Management: Establishes a course of action for self-and/or others to accomplish a specific goal. Effectively plans, schedules, prioritizes and controls activities; identifies, integrates and orchestrates resources (people, material, information, budget, and/or time) to accomplish goals. Prioritizes work according to the program or department’s goals, not just own job responsibilities; manages own time effectively.
- Business Acumen: The ability to use information, ask the right questions and take decisions that make an impact on the overall business performance.
Job Specific/Technical Competencies include:
- Innovative Mindset: Curious inquiries, asks questions and seeks out information from multiple sources, learns from mistakes, sees change as an opportunity.
- Computer & Technical Literacy: Demonstrates knowledge and ability to use specific computer programs or applications for own functional area. Has the ability to improve performance by integrating new and existing technology into the workplace.
- Compliance & Governance: Compliance with and knowledge of company policies, applicable legislation, grant requirements, donor contracts, the local labor code and tax laws.
- Internal Client Focus: Client Focus is based on the ability to understand the client’s needs and concerns in the short to long-term and to provide sound recommendations and/or solutions.
The deadline for submitting applications is on 2nd November 2023.
We encourage all qualified individuals who share TechnoServe’s vision of improving the lives of others through proven business solutions to apply.
With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.
We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.
If you have a disability that affects your ability to use our online system to apply for a position at TechnoServe please contact the Human Resources at recruitment@tns.org or call +1 202 785 4515.
